Thank you for shopping with us at workblowers.shop. We strive to ensure that you are completely satisfied with your purchase. If for any reason you are not satisfied, we offer the following return policy:

1. **Eligibility for Returns**
– You may return most new, unopened items within 30 days of delivery for a full refund.
– Items must be in their original packaging and in new condition.

2. **Non-Returnable Items**
– Certain items cannot be returned, including:
– Gift cards
– Downloadable software products
– Some health and personal care items

3. **Return Process**
– To initiate a return, please contact us at 978-816-0196 or email us at [email protected] to obtain a Return Merchandise Authorization (RMA) number.
– Include this RMA number on your return package.

4. **Shipping Costs**
– Customers are responsible for return shipping costs unless the return is due to our error (i.e., wrong item sent).
– If you receive a refund, the cost of return shipping will be deducted from your refund.

5. **Refunds**
– Once we receive your return, we will process your refund within 5-7 business days.
– Refunds will be issued to the original payment method used at the time of purchase.

6. **Exchanges**
– If you wish to exchange an item for the same item in a different size or color, please follow the return process outlined above and place a new order for the desired item.

If you have any questions regarding our returns policy, please feel free to reach out to us via phone or email. Thank you for choosing workblowers.shop!